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Refunds/Exchanges/Authorize Purchases

Refunds:

NO REFUNDS! NO REFUNDS! NO REFUNDS! (NO EXCEPTIONS) 

1.Once you have completed your transaction, NO REFUND WILL BE GIVEN. (Be sure that all information is correct on your transactions because NO CHANGES WILL BE MADE to any transaction.)

 2.If your SHIPPING ADDRESS and BILLING ADDRESS does not match, your order will be VOIDED. (To avoid fraudulent transactions, all information must be the EXACT same. If the name on your transaction, does not match the name on your billing information, or does not match the name on the original order, YOUR ORDER WILL BE VOIDED.)  

3.Only a store credit will be authorized under certain circumstances. 

 

EXCHANGES: 

NO EXCHANGES! NO EXCHANGES! NO EXCHANGES! (No Exceptions) 

1.Once you have placed your order, YOU WILL NOT BE ABLE TO CHANGE PRODUCTS OR TEXTURES! (Make sure that you have selected that correct items PRIOR to check out! Once you have checked out completely, NO CHANGES WILL BE MADE.) 

2. Once you have receive your tracking number, you are now responsible for your order. ONCE YOU HAVE RECEIVE YOUR TRACKING NUMBER, YOU ARE RESPONSIBLE FOR YOUR ORDER! (We will not track packages for you. Your receive tracking information for your benefit. All tracking numbers will go DIRECTLY to your email.)

 If you have any concerns regarding your package AFTER receiving it, please feel free to contact our customer service line which is thedimecustomerservice@gmail.com

ANY FRAUDULENT TRANSACTIONS MADE WILL RESULT IN CONSEQUENCES INCLUDING A LAW ENFORCEMENT INVESTIGATION. THIS INCLUDES GOING DIRECTLY TO YOUR BANK AND FILING A FALSE DISPUTE. FRAUDULENT ACTIVITY IS A FELONY AND CAN RESULT IN IMPRISONMENTS, FINES, AND CLOSING OF YOUR BANK ACCOUNT!