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Shipping Policy

SHIPPING POLICY
Effective Immediately

For all products, shipping ranges from 1 business day – 7 business days.
We ship orders each and everyday between 10:00am – 6:00pm through the United States Postal Services. Our ship out days are MONDAY – FRIDAY. We do not ship packages through/over the weekend. 

Most packages will be dropped off at the 24 hours postal service location. Please understand, we do not have any control of the processing and scanning process that takes place WITHIN the postal service. If you would like to use another shipping company, such as fedex or ups, please feel free to contact us. *FEE’S WILL APPLY

About the United States Postal Service

• Each transaction will be issued a tracking number which is generated through/for the United States Postal Service
• After receiving your tracking information, your package MUST be dropped off within 24 hours of generation.
• Once your package have been dropped off at the postal service, it takes approximately 24-72 hours to update depending on the volume WITHIN the postal service.
• SORTING AND SCANNING IS NOT OUR JOB!
• SCANNING AND DELIVERING PACKAGES IS NOT OUR JOB!

The 24 hour postal service does encounter delays due to so much mail being directed to that specific postal service. The 24 hour postal service is not ONE ZONED! The 24- hour postal service receive mail from all over, so patience is required. If you do not have patience, this may not be the hair company for you.